Equal Rights Center

Effective Communication in Housing – How to Comply with Federal and Local Fair Housing Requirements

This webinar focuses on effective communication skills using fair housing examples. The training covers the background and history of Fair Housing.

It is best suited for staff who communicate with the public such as landlords, leasing agents, management teams, marketing staff, and maintenance personnel. The training covers the Fair Housing Act, as well as trends in local housing protections. Case studies including source of income (Housing Choice Vouchers) and advertising are discussed in-depth. Practical communication techniques for complying with the Fair Housing Act are examined. The course lasts approximately two hours.