Equal Rights Center

Assessing Requests for Assistance Animals

In January 2020, the Department of Housing and Urban Development issued new guidance clarifying the process by which housing providers should assess a person's request to have an animal as a reasonable accommodation. This video will walk you through that process. This video is not legal advice, but may help you to make informed decisions when it comes to approving or denying reasonable accommodation requests. You can also follow along with our one-page flowchart, available in the "Additional References" section of the course.